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Issues and fixes

Updated November 6, 2026Suggest an editView as Markdown

An issue means a file isn't where it should be, or a check failed. Your site keeps working, because a file that isn't verified loads from your server. Open Offloft → Issues to see each problem in plain words, with a fix button where one is possible and the reason it happened.

Common issues

IssueWhat it meansThe fix
Upload keeps failingRetries ran out for this file. It's still served from your server.Upload it again
Cloud copy missingThe file isn't in your bucket anymore. Your site shows the copy from your server.Upload it again
Cloud copy doesn't matchThe copy in your bucket differs from the file on your server.Upload it again
Missing from your serverThe file is gone from your server. The cloud copy is fine, so your site still shows it.Bring it back
Image size missingWordPress never created that size, or another plugin removed it.Offloft creates it, uploads it and checks it
File changed on serverThe file changed after it was uploaded.Upload it again
File missing everywhereThe image is gone from your server and the cloud.Upload a replacement
Can't connect to your storageThe provider refused the saved keys. Uploads are paused.Reconnect
Bucket not foundThe bucket can't be found in your account. Uploads are paused.Reconnect
Can't reach your storageThe provider isn't answering. Offloading continues by itself.Nothing, usually
Background tasks aren't runningWordPress's scheduled tasks haven't run for a while.Run now, or add a real cron job
Delivery check failedImages can't load from your delivery address yet.See delivery check fails

Fix or ignore

Issues of the same kind can be fixed together. A fix shows its progress and moves the issue to Resolved once the file checks out. If an issue doesn't matter to you, click Ignore and give a reason.

From WP-CLI, wp offloft issues lists them and wp offloft fix fixes them. Offloft Pro can repair the common ones by itself.

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